vibeboutique Terms of Service

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Welcome to vibeboutique. The following Terms of Service ("Terms") set out the conditions that apply when you visit vibeboutique's website, use our mobile platform, purchase our products, or interact with our customer service team. By browsing our platform or completing a purchase, you accept these Terms as a binding agreement.

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1. Acceptance of Terms

When you access or use any service offered by vibeboutique, you confirm that you have reviewed these Terms, understand them, and consent to be legally bound by them together with all laws and regulations that apply to you. Should you disagree with any portion of these Terms, you may not use our website or services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place an order on this website, you must be 18 years of age or older, or have reached the age of legal majority where you reside.
• Prohibited Conduct: You agree to use our platform strictly for lawful, personal, and non-commercial purposes. You must not:
  • Carry out fraudulent transactions or submit fictitious orders;
  • Deploy automated bots, scrapers, or similar tools to harvest product information or pricing without authorization;
  • Attempt to breach site security, data infrastructure, or user accounts;
  • Resell vibeboutique products for commercial gain without our express written permission.
• Account Security: You bear responsibility for safeguarding your account login details and for every activity that takes place under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Even so, typographical mistakes or inventory discrepancies can occasionally arise.
• Price & Order Corrections: Where an evident pricing or typographical mistake occurs, vibeboutique may correct the error and amend or cancel any impacted orders before dispatch, refunding in full any amount already charged.
• Perishable Goods: Fresh or perishable items may naturally show minor differences in weight, appearance, or ripeness. Allergen details are supplied for reference only; customers with severe allergies should inspect product packaging labels carefully.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on product availability and order verification. We may cap order quantities or cancel orders that we suspect involve fraudulent activity or a breach of these Terms.
• Payment Processing: All payments are encrypted with SSL/TLS technology and handled through payment gateways that comply with PCI-DSS standards. Payment in full is required before an order is dispatched.
• Order Modifications & Cancellations: To cancel or change an order, you must contact [email protected] within 1 hour of placing it. After an order enters dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which are incorporated into these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy. We ship within United States and provide order tracking for every shipment so you can follow your package from dispatch to delivery.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy, which is designed to comply with United States consumer protection laws.

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6. Intellectual Property

All original content on vibeboutique's platform — including text, graphical designs, logos, software, product branding, and trade names — belongs exclusively to vibeboutique and is safeguarded by international copyright, trademark, and intellectual property laws. Reproduction or distribution without authorization is strictly prohibited.

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7. Limitation of Liability

To the fullest extent that applicable law allows, vibeboutique will not be responsible for indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. For any claim connected to a transaction, our total aggregate liability will not exceed the amount you paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and construed under the laws of the State of Delaware, United States, without regard to conflict of law principles. Before pursuing any formal action, you agree to submit any dispute or claim relating to these Terms or your purchase to vibeboutique's support team for informal resolution.

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9. Changes to These Terms

vibeboutique may update or revise these Terms at any time. When changes are material, we will announce them by posting the revised terms on our website. If you continue using our website or services after an update takes effect, you accept the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: vibeboutique
• Customer Support Email: [email protected]
• Customer Support Phone: 16199336414
• Physical Business Address: 1209 N LINWOOD AVE, SANTA ANA, CA 92701-2716, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST